Amazon Fire TV is another popular streaming media player that allows users to access different content from other streaming platforms and online providers such as Prime Video, Netflix, HBO, STARZ, SHOWTIME and many more. Although Amazon Fire TV is reliable and durable, there are times when its remote would not work properly but do not fret as through this article, we shall provide you a guide on how to address this issue.
1. Replace Fire TV Remote batteries
Once your Fire TV remote control stops working, the first thing you should check is if its batteries are drained. This could happen especially if you are constantly using the remote often. To check if the issue is the batteries, replace them.
– We recommend that you use your thumbs to apply pressure on the back of the remote. Press down until the cover slides down
– Lift the back cover away from the remote
– Take off the two AAA batteries and replace them with new two AAA batteries.
– Put back the cover on the remote and slide it down to snap into place.
2. Pair the Fire TV Remote
Another issue that could cause for your Fire TV remote not to work is it could be due to the remote not being properly paired to your Fire TV. To ensure that your remote control and Fire TV are properly paired, you will need to follow the troubleshooting steps below.
– Press and hold the home button on your Fire TV remote for about 10 seconds. This should pair your remote with your Fire TV in about a minute.
– If it does not pair, unplug the power adapter from your Fire TV and outlet.
– Once your Fire TV turns off, reset the Fire TV remote. You could do this by pressing the menu button, back button and left side of navigation ring simultaneously. Hold all of the mentioned buttons for about 10 seconds. Though this will not factory reset your Fire TV device, it removes your Fire TV settings on your remote.
– Remove the batteries from the Fire TV remote.
– Plug back in your Fire TV device and wait for the home screen to appear.
– Put the batteries of your remote back and wait for a minute
– If your remote and Fire TV have not paired still, press and hold the Home button on your remote for about 10 seconds.
3. Check the Fire TV remote compatibility
If your remote came with your Fire TV, you will not have to perform this method. However, if you replaced your remote with a new one, you will have to check if your new remote works on your Fire TV model.
4. Try using Fire TV remote app
If you have another device- either Android or iOS, you could go to their app stores and download the Fire TV app. With it, you could use your smartphone or a tablet as a remote control as long as it is connected to the same network as your Fire TV.
5. Replace the Fire TV remote
If have tried all the methods listed in this guide and nothing worked, we highly recommend that you replace your remote with a new one. This means your current remote could be severely damaged and could no longer be used.