SuperVPN Review

Based in the United States, SuperVPN was founded in 2010 by a team with an extensive experience in web hosting and IT services. SuperVPN aims to offer a service that is fast, convenient and feature-rich. The advanced quality of the service, the fantastic speeds that it offers and the good selection of servers will attract the attention of many customers. The VPN is designed to provide security and anonymity, and it can also help users to defeat restrictions in order to get access to content that is restricted in their location. They offer a wide variety of plans to suit different requirements. We will find out more about SuperVPN in this review, offering information that will help you to decide if it is the right option for your needs.

Security and Privacy

SuperVPN aims to help people to keep their online traffic protected, particularly when they are using public WiFi. The selection of protocols is quite limited, when compared to other providers, but the options available would still be practical for many users. If you are mainly interested in unblocking content, you can opt for PPTP. For this protocol, Super VPN offers 128-bit encryption. Super VPN also supports SSL with 4096-bit encryption. This is a stronger solution if you are concerned about the security of your data. Unfortunately, OpenVPN, which is considered as a highly secure solution is not supported at the moment.

If you only need to use Super VPN for adding some level of protection for your general browsing, PPTP should be fine but keep in mind that this protocol is considered as weak. SSL would be a better option if you want to boost the protection for your online traffic. Super VPN doesn’t keep logs of your activities, although it keeps records of bandwidth used and session duration, for maintenance purposes. The provider promises that the only case in which it would hand over data is if a request from law enforcement with all the relevant documents is received.

Features

SuperVPN works on a variety of platforms including Mac, Windows, Linux, Android, Blackberry, Symbian and iOS. The compatibility of the service is fantastic and it makes it a good option even for those who have devices running operating systems that are not as popular as the likes of Android and iOS. While there is no dedicated client available, you will get the instructions and the open source VPN software needed to run Super VPN on your device. The set up is simple and the website offers detailed instructions for the process.

One of the best things about Super VPN is the Android app that it offers. It has an appealing and user-friendly interface that provides protection and connectivity with a single tap. You can find the app on Google Play Store and unblock a great selection of content on-demand from popular streaming platforms. Another highlight of Super VPN is the fact that it supports BlackBerry. It offers a comprehensive solution to keep your BBM communications, browsing activities and more protected from eavesdroppers, even if you are using a public WiFi hotspot.

SuperVPN provides access to over 470 servers in 48 countries including United States, Netherlands, Japan, Poland, Chile, United Kingdom, Brazil, Singapore, Canada, France, Iceland, Israel, South Korea, Norway, Denmark, Germany, Czech Republic, Spain, Ireland and Mexico.. Keep in mind that the list of countries that can be accessed depends on the plan that you select. The speed tests shows no DNS or IP leaks, and while you will experience a drop in the speed of your connection, you will still be able to stream content and enjoy online games without major hassle. There is a plan specifically designed to download torrents.

Plans

There are six plans available: the PPTP Plan, the SSL plan, Deluxe SSL, BlackBerry plan, Torrent and Offshore plan. The PPTP plan is ideal for browsing, it only offers one connection and it costs $8 per month. The SSL plan costs $10 per month an dit is a good option for customers who want better security and who are in countries where PPTP is blocked. The Deluxe SSL plan supports up to 3 simultaneous connections and it is a good option for streaming, online gaming and VoIP. It costs $15 per month.

The BlackBerry plan costs $20 per month, it also allows up to three connections at a time and it is designed for BlackBerry users. If you are mainly interested in downloading torrents securely, the Torrent plan for $20 a month is the best option. It offers access to servers in Germany and the United States and it supports up to 5 simultaneous connections. The offshore plan offers access to servers in exclusive locations around the world. It supports streaming, online gaming and more. The monthly cost for this plan is $30 USD. All the plans have a moneyback guarantee of 15 days. The payment methods accepted include PayPal, Wire Transfer and credit cards.

Customer Support

The website features a section with the most common questions, as well as information about the service and the features supported. Customers can also get assistance via live chat and email ticketing system. We would have liked to see guides or a knowledge base selection where customers could find detailed information about technical aspects of SuperVPN. The Chat support is ideal for general questions and it is available from 8 AM to 8 PM CET, Monday to Friday. If you require help with a complex technical issue, the email ticketing system would be the best option.

Conclusion

SuperVPN offers simplicity and convenience to bypass geo-blocks and add security to your connection. The service focuses on protecting your data when you are using public WiFi and it also has a dedicated plan for torrents and platforms like Blackberry. The level of security offered is not the highest and the prices of the plans are high when compared to other options. However, SuperVPN offers good speeds and great compatibility, which makes it a good choice for different scenarios.