Urban VPN is a favourite for many folks who want to keep their online activities private and secure. But, like any piece of software, it’s not perfect. One of the most common hiccups users face is the “Urban VPN connection error”. This guide is here to break down this error and give you easy-to-follow solutions to fix it.
What’s the Urban VPN Connection Error All About?
The Urban VPN connection error is a technical glitch that stops users from hooking up to the Urban VPN server. This error usually pops up in two ways:
- Not being able to connect to the Urban VPN server.
- Getting booted off the Urban VPN server regularly.
Signs of this error include a slow internet speed, being disconnected from the Urban VPN server often, and error messages like “Urban VPN Connection Error,” “Unable to connect to the server,” or “Authentication failed.”
Why Does the Urban VPN Connection Error Happen?
There are a few reasons why you might be dealing with the Urban VPN Connection Error. Some of the usual culprits are:
- Outdated Urban VPN App: If your app is a bit long in the tooth, it can lead to compatibility issues and bugs that stop the VPN from connecting smoothly.
- Server Issues: If the server you’re trying to connect to is swamped or having a bit of a nap, you may run into connection errors.
- Network Connectivity Issues: A weak or shaky internet connection can also lead to connection errors.
- Firewall or Antivirus Issues: Sometimes, your firewall or antivirus software may be blocking the VPN, causing connection issues.
How to Fix the Urban VPN Connection Error
If the Urban VPN Connection Error has got you in a pickle, here are some troubleshooting steps to help you out:
Step 1: Give the Urban VPN App a Quick Restart
Often, a quick restart of the app can iron out minor glitches and errors. Make sure to close the app fully and then reopen it to see if the error has been resolved.
Step 2: Update the Urban VPN App
Make sure you’re using the latest version of the Urban VPN app. An outdated app can lead to compatibility issues and bugs that stop the VPN from connecting seamlessly.
Step 3: Try a Different Server Location
If the server you’re trying to connect to is swamped or down, consider hopping onto a different server. Urban VPN offers a range of server locations, giving you plenty of alternatives.
Step 4: Check Your Internet Connection
Make sure your internet connection is stable and strong. If you’re using Wi-Fi, consider moving closer to the router or switching to a wired connection.
Step 5: Disable Your Firewall or Antivirus Temporarily
Your firewall or antivirus software may be blocking the VPN. Try disabling these programs temporarily to see if they’re causing the issue. Remember to turn them back on once you’re done.
Step 6: Clear the App Cache
Clearing the app cache can also help resolve minor glitches and errors. You can usually do this from the app’s settings.
Step 7: Get in Touch with Urban VPN Support
If all else fails, it’s time to reach out to Urban VPN’s support team. They can provide further assistance and help you resolve the issue.
While the Urban VPN connection error can be a pain, it’s usually quite straightforward to fix with a bit of troubleshooting. By following the steps in this guide, you should be able to resolve the issue and get back to browsing securely and privately with Urban VPN.