Pulse Secure VPN Connection Issues

Through Pulse Secure, you will be able to access services remotely. They provide high speed internet connection which ensures you will no longer have to worry about experiencing lags and breakdowns. Though Pulse Secure is a very reliable VPN, there are times when they also encounter issues such as connection problem with the internet, browser or software. There are numerous reasons as why this could happen. For one, is that your internet connection is too weak and another reason is that your Pulse Secure software could be outdated or your login credentials could be incorrect. 

Though there are some problems which you could encounter when using Pulse Secure VPN, we could assure you that Pulse Secure VPN is highly reliable. However, in case, you encounter some issues, through this article you will find useful information about Pulse Secure VPN. 

Pulse Secure VPN could have issue in connecting. Another reason to this is due to the server experiencing overload and that your VPN protocol could be incorrect. Moreover, your software or browser could also be outdated and/or your internet connection is unstable. With this, it is important to ensure that your Pulse Secure is up to date and you have the latest browser. 

It is also recommended to check and correct your internet connection and Pulse log-in credentials. You could also restart your Pulse Secure. If these solution methods do not work, then, it is wise to contact your VPN provider. 

If most of the devices are having problems connecting to Pulse Secure, then, it is possible that the server you are connecting to is overloaded and is overworking. 

If your internet browser fails, try to detach all connection, turn it off and power it back on. Ensure that your login details are updated including your password. 

Why Is My Pulse Secure VPN Waiting for Network?

Pulse secure’s VPN service is highly impressive. It could protect your internet traffic. Though this is the case, it could also be subjected to glitches. 

You could encounter where your VPN could turn into a sluggish one especially if it cannot establish a reliable connection channel. It could also experience having a wrong configuration on the server side or even on the client. 

Without a reliable network connection, you would not be able to use your VPN to access the internet safely. The reason behind this is because you, the server and proxy machines should be in an agreement between two points. Packet filtration could prevent your traffic to move to user to server. To solve this, you will have to click on the Advance tab, then go to the settings, choose IP/TCP filtering and then, follow the prompts. 

If you have a proxy system, disable it and if you are still experiencing some problems, we suggest that you consult your ISP. 

Keep in mind that if you are experiencing some delays, the reason behind this is because your client configuration is not set correctly. Hence, you will have to confirm your settings or correct them when necessary. 

Why Is My Pulse Secure VPN Waiting to Connect?

This is another problem which your Pulse Secure VPN could experience – waiting to connect. This means, you will have to wait for your VPN to establish a connection. This problem could be due to something preventing your device from accessing your VPN. To solve this, you will have to check your internet connection. Ensure that it is functional and that the login credentials are correct. 

Also, you will have to ensure that your Pulse Secure and browser are both updated. If they are not, you could experience server overload or low internet speed. To solve this, you will have to follow the steps below:

  • Check internet connection, ensure that it is not experiencing any problems
  • Check your login details, ensure that they are accurate and correct
  • Ensure that your software and browser are updated. 

Why Does My Pulse Secure VPN Disconnects Frequently?

This problem could be due to your VPN server failing to link with the client. This means, you are experiencing authentication issue. This could be due to your VPN server running out of valid IPs. To solve this, you could try the following:

  • Check the server’s compatibility to the operating network adapter
  • Pick a network adapter with IP or TCP path
  • Check the server’s control panel
  • Select admin icon
  • Click on the service button
  • Ping the VPN server using the IP address of your device. 
  • Re-ping through the use of FQDN. If this does not work, you could experience DNS issue

Connecting to Pulse Secure VPN for Android or iOS

If you wish to connect to Pulse Secure VPN on your Android or iOS device, you will have to download the app from the app store. 

  • Find the app on Apple Store or Play Store
  • Install the app
  • Enter your password and user ID
  • Save your details

For Android users

  • Go to Play Store, download Pulse Secure
  • Open the screen of Pulse Secure
  • Click connect
  • Add your username
  • Set up your password
  • Sign into connect
  • Log out when you are done

Connecting to Pulse Secure VPN for Windows, MacOS and Linux

Windows 8.1 & 10 

  • Set up App emulator of your preference
  • Install it and follow the prompts on the screen
  • Search for Pulse Security VPN
  • Click Download

The download method is similar with Windows, iOS and Linux, you will have to install an App emulator first before you will be able to download and use the actual Pulse Secure VPN software. Just follow the prompts and you will never go wrong. 


We hope that through this article, you were able to find useful information which you could use as a guide on solving issues with Pulse Secure VPN. 

Renee Biana

VPN Pick brings you all the latest vpn news, reviews and discounts.

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